Responsible Gaming at takabate

At takab ate.app, responsible gaming is not an afterthought — it is a core part of how we operate. We believe that gambling, when approached with the right mindset and boundaries, can be a form of entertainment. However, we are fully aware that for some individuals, gambling can become problematic and have serious consequences for their personal and financial wellbeing.

Our platform is built with player protection at its foundation. We provide practical, accessible tools that give every registered player in Bangladesh direct control over their gambling activity. These tools are always available free of charge from your account settings, and our 24/7 English-language support team can assist you in activating any protective measure at any time.

takabate does not target vulnerable individuals. We do not send promotional communications to players who have set responsible gaming restrictions on their accounts. We regularly review our player activity to identify unusual patterns that may indicate distress, and our support team is trained to respond sensitively and constructively when a player reaches out for help.

takabate is strictly an adults-only platform. Players must be 18 years of age or older to register an account, make deposits, or participate in any real-money game or sports bet on the platform. This is a firm, non-negotiable requirement that applies to every player in Bangladesh and elsewhere.

During the registration process, all new players are required to confirm that they are aged 18 or above. This self-declaration is followed by a mandatory Know Your Customer (KYC) identity verification process, during which players must submit valid identification documents — such as a Bangladesh National Identity Card (NID) or passport — to confirm both their identity and date of birth.

Until identity verification is successfully completed, withdrawal capabilities are restricted on all accounts. takabate reserves the right to request additional documentation at any stage of the account lifecycle if we have reasonable grounds to doubt a player's age or identity.

We also strongly encourage parents and guardians in Bangladesh to use parental control software to prevent minors from accessing online gambling platforms. Free parental control tools are widely available and are an effective additional layer of protection alongside our own verification systems.

One of the most effective ways to maintain control over your gambling activity is to set a firm ceiling on how much money you can deposit into your account within a given time period. takabate allows every registered player to set deposit limits across three time horizons:

• Daily deposit limit: The maximum amount in BDT you can deposit in any single calendar day.
• Weekly deposit limit: The maximum amount in BDT you can deposit across any rolling 7-day period.
• Monthly deposit limit: The maximum amount in BDT you can deposit across any rolling 30-day period.

Once a deposit limit is set, it takes effect immediately. Reducing a deposit limit takes effect immediately. Increasing a deposit limit, however, is subject to a mandatory 72-hour cooling-off period before the higher limit becomes active. This deliberate delay exists to protect players from impulsive decisions made in the heat of the moment.

In addition to deposit limits, players can also set the following spending controls:

• Loss limits: Cap the amount you are willing to lose within a set period — daily, weekly, or monthly. Once the limit is reached, further wagering is suspended until the period resets.
• Session stake limits: Restrict the total amount wagered within a single gaming session, regardless of wins or losses.
• Wager limits per bet: Set a maximum stake allowed on any single bet or game round.

Sometimes a player simply needs a short break from gambling without committing to a long-term exclusion. takabate's time-out feature lets you temporarily suspend your account for a pre-defined period. During a time-out, you will not be able to log in, make deposits, or place bets.

Time-out durations available on takabate include:

• 24 hours
• 48 hours
• 7 days (one week)
• 30 days (one month)
• A custom duration of your choice, up to 6 weeks

A time-out can be activated instantly from your account settings or by contacting our support team. Time-outs cannot be cancelled or shortened once activated. This is intentional — the feature is designed to give you a genuine, enforced break rather than a token pause. Once the time-out period expires, your account will automatically reactivate, and you will receive a notification reminding you of our responsible gaming tools before you continue playing.

Session Reminders and Reality Checks

takabate also offers session reminder notifications that alert you when you have been playing continuously for a defined period — for example, 30 minutes, 1 hour, or 2 hours. These reminders display your net gaming result for the current session (total amount wagered minus total winnings) so you always have an honest, real-time picture of your activity. You can configure your preferred reminder frequency from your account settings.

Self-exclusion is the strongest protective tool available on takabate. When you self-exclude, your account is permanently closed for the duration you select, and you will not be able to create a new account on the platform during that period. All marketing communications from takabate to your email address and phone number will be stopped immediately.

Self-exclusion periods available on takabate are:

• 6 months
• 1 year
• 3 years
• 5 years
• Permanent exclusion (indefinite — account cannot be reopened)

To activate self-exclusion, contact our support team at support@takabate or use the self-exclusion option within your account settings. Our support team will process your request without delay, any time of day or night. Self-exclusion takes effect within one hour of your request being received.

Any account balance at the time of self-exclusion will be returned to you via your registered payment method (bKash, Nagad, Rocket, Upay, or bank transfer) within the standard withdrawal processing time. Pending bonuses will be forfeited.

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following self-assessment questions are designed to help you reflect on your gambling behaviour honestly. If you answer "yes" to several of these questions, we encourage you to take action — speak to our support team, activate a time-out, or reach out to a professional support organisation.

If you feel that gambling is negatively affecting your life — or the life of someone you care about — please reach out for support. You do not have to be in crisis to ask for help. Speaking to a professional or a support organisation early is the most effective step you can take.

Contact takabate Support

Our 24/7 English-language support team is always available to help you activate any responsible gaming tool, discuss your options, or simply talk through your concerns without judgement. We respond promptly and treat all responsible gaming communications with the highest level of sensitivity and confidentiality.

Responsible Gaming Guidance for Bangladesh Players

Players across Bangladesh — whether in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar — can seek support from mental health and counselling professionals if gambling is becoming a problem. We encourage players to speak openly with a trusted doctor, counsellor, or community leader if they feel gambling is impacting their mental health or financial stability.

Beyond professional support, confiding in a trusted family member or close friend can be an important first step. Problem gambling thrives in secrecy; bringing the issue into the open is often the turning point for meaningful change.

takabate has a zero-tolerance policy towards underage gambling. We invest significantly in age verification technology and processes to prevent anyone under 18 years of age from accessing real-money gambling on our platform. However, we also recognise that technology alone is not sufficient — responsible adults in the household play an equally important role.

Advice for Parents and Guardians

• Keep your takabate login credentials completely private. Never save your password in a shared browser profile or on a shared device.
• Always log out of your account when you have finished your session, particularly on shared computers, tablets, or mobile devices.
• Consider using parental control software to restrict access to gambling websites on devices used by children. Several free and effective tools are widely available.
• Be open with young people about how online gambling works, including the realistic odds and the risks involved, so they can make informed decisions as adults.
• If you suspect that a minor has accessed your takabate account, contact our support team at support@takabate immediately. We will investigate and take appropriate action without delay.

takabate will never knowingly allow a minor to hold an account or place bets on our platform. Any account found to belong to a person under 18 will be closed immediately, and all activity associated with the account will be reviewed in line with our Terms & Conditions.